Job Details: Community Operations Analyst - Arabic speaker


Cpl Healthcare


http://www.cplhealthcare.com
Community Operations Analyst - Arabic speaker
With 2.**Apply on the website** billion active users each month, it
is essential that an expert team of content reviewers are in place to
skillfully manage mass amounts of uploaded material daily.

Main Duties:

* Assist clients community and help resolve inquires
* Investigate and resolve issues reported on client?s platform
* Spot and scope scalable solutions to improve support of community
of users
* Enforce clients Terms of Use by monitoring reports of abuse
* Identify inefficiencies in workflows and suggest solutions
* Escalate issues outside company policy to global team

Essential Competencies:

* Strong personal resilience with the ability to operate in a
pressured and fast paced environment
* High adaptability and positive approach to challenges
* Ability to make decisions and to solve problems, effective Time
management and Prioritization skills, working as part of a team and
consistently achieving KPIs

Candidate Experience:

* Fluent in Arabic and English, alongside cultural understanding of
the market
* Flexible in working in a faced paced environment with different
projects to work on
* Degree/1+ years professional experience preferred

Salary: ?**Apply on the website**,**Apply on the website**.**Apply
on the website** per annum

Location: Nova Atria, Blackthorn Road, Sandyford Business Park, Dublin
**Apply on the website**

Hours: **Apply on the website**.5 hours per week Monday to Sunday
(including Bank Holidays). Some weekend work is also required

Shifts: Evening shift - 6.**Apply on the website** pm ? 2:**Apply on
the website** am

Contract Type: Permanent

Benefits: Free canteen onsite in client site during shift hours,
Health Care & Extensive Training & Development. Free access to Covalen
Group Scheme website, **Apply on the website**-hour Employee
Assistance Programme (EAP), Wellness Programme, Tax Saver Scheme, Bike
to Work Scheme.
To apply, please send your CV to Torben Jensen at With 2.**Apply on the website** billion active users each month, it
is essential that an expert team of content reviewers are in place to
skillfully manage mass amounts of uploaded material daily.

Main Duties:

* Assist clients community and help resolve inquires
* Investigate and resolve issues reported on client?s platform
* Spot and scope scalable solutions to improve support of community
of users
* Enforce clients Terms of Use by monitoring reports of abuse
* Identify inefficiencies in workflows and suggest solutions
* Escalate issues outside company policy to global team

Essential Competencies:

* Strong personal resilience with the ability to operate in a
pressured and fast paced environment
* High adaptability and positive approach to challenges
* Ability to make decisions and to solve problems, effective Time
management and Prioritization skills, working as part of a team and
consistently achieving KPIs

Candidate Experience:

* Fluent in Arabic and English, alongside cultural understanding of
the market
* Flexible in working in a faced paced environment with different
projects to work on
* Degree/1+ years professional experience preferred

Salary: ?**Apply on the website**,**Apply on the website**.**Apply
on the website** per annum

Location: Nova Atria, Blackthorn Road, Sandyford Business Park, Dublin
**Apply on the website**

Hours: **Apply on the website**.5 hours per week Monday to Sunday
(including Bank Holidays). Some weekend work is also required

Shifts: Evening shift - 6.**Apply on the website** pm ? 2:**Apply on
the website** am

Contract Type: Permanent

Benefits: Free canteen onsite in client site during shift hours,
Health Care & Extensive Training & Development. Free access to Covalen
Group Scheme website, **Apply on the website**-hour Employee
Assistance Programme (EAP), Wellness Programme, Tax Saver Scheme, Bike
to Work Scheme.
To apply, please send your CV to Torben Jensen at

We need : Arabic (Fluent)
We need : English (Good)

Type: Permanent
Payment: Contact us
Category: Languages

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